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Retail - By using all operational data at hand we delivered KPI transparency along the entire value chain in less than four weeks at one of the top 5 German footwear retailers. Our Corporate Performance Management approach with an industry template leads to immediate results and helps to figure out how to improve: Capital Lock Up, Lead time and Customer service along the sales channels have been in focus.
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Apparel & Footwear – Managing a major transformation program while implementing SAP at one of the global players. Transformation meant to change the way of doing business, establishing new operational and fulfilment processes, including but not limited to new logistic concepts, a new way of collaborating between customer and supplier and a new approach of merchandise planning and management. We delivered the overall project management and key core functional resources to design and implement the future processes.
Apparel & Footwear – Based on a “make” decision we designed and managed the development of a best fitting PLM-system which could be implemented on a global scale with 1.200 users in time and quality. A faster and more flexible as well as interactive product development was the result for this global sports brand. Customer centricity - from strategy to impact in 2 years. All merchandise areas from apparel to footwear as well as accessories have been migrated and are now happy to work with the new PLM.
Apparel & Footwear – After a merger and acquisition process at a retail brand it was planned to drive efficiency by selling the warehouse in an outsourcing project, harmonizing IT and processes as well as consolidating the supply chain organization in the Group. While implementing the software architecture and processes of the daughter at the mother company the know-how has to be transferred from Germany to the headquarter of the group in the Netherlands as well to the sourcing office in Switzerland. As program and interims manager we supported the group by achieving the objectives and setting-up a new supply chain organisation while the customer experienced a stable service level.
Automotive – One of the top 10 players in the automotive sector planned to redesign the early customer engagement. Establishing a relevance system with the focus to be recognized as a trusted advisor regarding mobility in the eco system of the customer. Moreover, by beeing in the awareness sector of their customer life cycle. We supported the business as project manager for “lead management” in drafting the concepts as well as managing the piloting and implementation.
Fortune global 500 – A global player struggled with its transformation program which needed to be revived due to seven years of no results so far.
Based on a 360-degree project analysis - from assets across staff to system and operations – the project has been stopped and got a new set-up. Evaluating a new ERP-system and implementing the project approach “reduce to max” helped to better serve the 146 country organisations. Simplifying the approach and focusing on prototyping with a small and skilled team while involving key resources and backing-up the senior management worldwide, lead finally to success